Issues Management

Business Impact Analysis Relieves “Tempest in a Teapot” Syndrome

Do you ever use the term, ‘you are creating a tempest in a teapot’? It means, don’t make a big deal out of something that isn’t. Doing a little research, I found other similar phrases I thought were entertaining. They are: ‘A storm in a teacup’ – Cicero; or ‘Billows in a ladle’ – translation…

Facing a Tsunami of Issues?

“Tsunami” is the Japanese term for a series of violent and recurrent waves in the ocean caused by the displacement of a large volume of water. Earthquakes, volcanic eruptions, landslides or other underwater explosions or man-made events are usually the cause. Unlike normal ocean waves that are generated by wind, or tides that are generated…

The Wheel of Suffering: Don’t Be a Jerk to Your Future Self

Findings. Defects. Whatever you call them, your organization’s security posture is full of them. At RSA, we use the umbrella term “Issues Management”. So many organizations handle their vulnerabilities, misconfigurations, failed controls, and policy and process gaps the same way: the hard way. The hard way is the reactive way, the just-in-time way, and the…

Time to track our issues again…feels like Groundhog Day

In the 1993 movie, Groundhog Day, Phil (Bill Murray), an arrogant weatherman, is out to cover the annual emergence of the groundhog from its hole. He gets caught in a blizzard that he didn’t predict and finds himself trapped in a time warp. He is doomed to relive the same day over and over again until he…

Compensating for Control Issues

Whoa wait a minute…is this a psychology lesson? Well if so hopefully it’s no less comfortable than your favorite chair! Last week we kicked off a new blog series on Issues Management. Read Steve’s initial volley here which neatly frames up the problem of the “Issues Pit”. This week we’ll discuss the process of compensating for control…

Know your Gaps; Take Action

Issues – we all have them.   I should clarify that statement.   I am not talking about you personally or referring to the ‘lie on the couch, tell me about your relationship with your mother’ types of issues.  I mean – all organizations have issues.   Some are big and some are little but all organizations find…