Applying Common Marketing Practices to Save Millions in Fraud

Over the past few years, I have spoken to countless executives about the challenges of managing fraud risk – from corporate banking to online gaming and digital marketplaces. Whether the goal is to protect billions of investment dollars or prevent bad guys from buying online gaming credits with a stolen credit card, the same sentiments always…

The $5 Billion Fraud Problem

When explaining my profession to people I meet, they often tell me about the time their card was “frauded.” I always enjoy this conversation, as it provides insight into the human victim element of a fraud event. The breadth of emotions typically ranges from, “How did this happen and how do we track down the…

Credential Sharking: A New Fraud Comes to Town

Over the past couple of years, I’ve worked on many projects which have been focused on helping companies ‘turn the lights on’ as to what is happening on their website – the good, the bad and everything in-between. One of the most unusual cases I’ve seen involved a payday lender and a mass disclosure of online…

Fraud Effects of Real-Time Digital Banking Payments: Is Your Bank Ready?

When was the last time you read a news article about an ‘old school’ brick and mortar bank robbery?  Or perhaps even seen a new Hollywood movie about a gang of bank robbers?  I suspect the answer is……you haven’t. Online banking has facilitated a revolution in how we do our banking, with mobile pushing it even further in recent…

The Financial Fraud Effect of Real-Time Payments

Several weeks ago, I published an article which provided a summary of the Australian Payments Council’s Australian Payments Plan.  This plan is designed as a strategic roadmap for the future of Australian payments, specifically the initiative around the New Payments Platform, or NPP.  In short, the NPP is going to introduce the ability to send funds in real-time via online banking as a…